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Terms Of Use

Welcome to the alhilalengineering.net website (the "Website"). This Website is provided solely to assist customers in gathering required information, determining the availability of services provided by our company, making legitimate purchases or otherwise transacting business with suppliers, and for no other purposes. The terms "we", "us", and "our" refer to Alhilal engineering consultants, a professional company incorporated in Dubai, United Arab Emirates, where United Arab of Emirates is our country of domicile.

The term "you" refers to the customer visiting the Website and/or purchasing services from us through this Website, or through our customer service agents. This Website is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the "Agreement"). By accessing or using this Website in any manner, you agree to be bound by the Agreement. Please read the Agreement carefully. If you do not accept all of these terms and conditions, please refrain from using this Website.

Use of the website:
As a condition of your use of this Website, you warrant that:
- You are at least 18 years of age.
- You possess the legal authority to create a binding legal obligation.
- You will use this Website in accordance with this Agreement.
- You will only use this Website to make legitimate purchases for you or for another person who is at least 18 years of age and for whom you are legally authorized to act.
- All information supplied by you on this Website is true, accurate, current and complete.
We retain the right at our sole discretion to deny access to anyone to use this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of this Agreement.

Prohibited activities:
The content and information on this Website (including, but not limited to, price and availability of services), as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make limited copies of your purchase voucher (and related documents) for services purchased through this Website, you agree not to otherwise modify copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, or services obtained from or through this Website. Additionally, you agree not to:
- Use this Website or its contents for any commercial purpose.
- Make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand.
- Access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission.
- Violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website.
- Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure.
- Deep-link to any portion of this Website (including, without limitation, the purchase path for any services) for any purpose without our express written permission; or
- "Frame", "mirror" or otherwise incorporate any part of this Website into any other website without our prior written authorization.

You understand that any violations of this clause may result in the cancellation of your purchase(s), in your being denied access to the applicable services, in your forfeiting any monies paid for such purchase(s), and/or in our debiting your account for any costs we incur as a result of such violation.

Suppliers, rules and restrictions:
You acknowledge that alhilalengineering.net pre-negotiates rates with suppliers to facilitate the services on your behalf. If you make a payment for our services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. Separate terms and conditions will apply to your purchase services that you select. Please read these separate terms and conditions carefully. You agree to abide by the terms and conditions of purchase imposed and acknowledge that our strict policy rejects refunds at all times, unless in case of false payment which is to be instructed by our accounts department.

You agree to inform Al hilal engineering consultants, of any circumstance or condition as a result of which you or any person on whose behalf you are making a purchase may require special facilities prior to your purchase. If you choose not to download your purchase voucher from the page on this website which confirms the successful completion of your purchase, you must check that you have received the voucher for your purchase by e-mail and notify us without delay if you have not received it within one hour after your successful completion of the purchase.

We shall not be liable if you do not receive your Voucher because the e-mail address you provided at the time of purchase was unable to receive the e-mail containing your voucher after your successful completion of the purchase or for up to twenty four hours thereafter for any reason whatsoever. We do not provide services to countries, entities and individuals barred by the Office of Foreign Assets Control ("OFAC") of the US Department of the Treasury in compliance with the laws of the United Arab Emirates. alhilalengineering.net will NOT deal or provide any services to any of OFAC sanctioned countries in accordance with the law of UAE.

Payment policy:
We accept payments online using Visa, MasterCard Credit/debit cards in AED, USD and EUR. You warrant that you are the cardholder for all online payments made using credit/debit cards, and that your identification (Cardholder ID) exactly matches that of the credit/debit card used to make your purchase. You further agree to promptly provide proof of such matching Cardholder ID upon request at any time within six months of your purchase. You understand that any violation of this policy may result in cancellation of your purchase(s), in your being denied access to the applicable services, in your forfeiting any monies paid for such purchases(s), and/or in our debiting your account for any costs we incur as a result of such violation.

The cardholder must retain a copy of transaction records and Merchant policies and rules. Multiple purchases may result in multiple postings to the cardholders monthly statement.

Privacy policy:
We understand that making purchases online involves a great deal of trust on your part. We take this trust very seriously, and make it our highest priority to ensure the security and confidentiality of the personal information you provide to us. Please read our privacy policy to learn about our privacy practices. You agree that your credit card will be charged by Alhilal engineering consultants for the total purchase price. You are obliged to inform Al Hilal Engineering Consultants upon completion of your online transaction for updating the balance of fees on your account. We retain our service fees as compensation in servicing your purchase. Our service fees vary based on the amount invoiced and type of purchase. You may not cancel your purchase or request for a refund once transaction is completed.

Liability disclaimer:
All information provided on the website in regards to payment of services are based upon previously approved agreement and contract between us as the consultant of the project with the client of interest. The Al hilal engineering consultants may make improvements and/or changes on this website at anytime. Al hilal engineering consultants disclaim all warranties and conditions that this website, its servers or any email sent from the Al hilal engineering consultants, the Al hilal engineering consultants affiliates, and/or their respective suppliers are free of viruses or other harmful components. Al hilal engineering consultants and the Al hilal engineering consultants affiliates have no liability and will make no refund in the event of any delay, cancellation, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority.

In no event shall the Al hilal engineering consultants be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, your access to, display of or use of this website or with the delay or inability to access, display or use this website (including, but not limited to, your reliance upon opinions appearing on this web site; any computer viruses, information, software, linked sites, products, and services obtained through this website; or otherwise arising out of the access to, display of or use of this website) whether based on a theory of negligence, contract, tort, strict liability, or otherwise, and even if the Alhilal engineering consultants have been advised of the possibility of such damages.

If, despite the limitation above, the Al hilal engineering consultants are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then Al hilal engineering consultants liabilities will in no event exceed, in the aggregate, the greater of (a) the transaction fees assessed for your transactions on this Website, or (b) Four-Hundred UAE Dirhams (AED 400.00). The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of the Al hilal engineering consultants.

Indemnification:
You agree to defend and indemnify Al hilal engineering consultants and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:
a. your breach of this Agreement or the documents referenced herein;
b. your violation of any law or the rights of a third party; or
c. your use of this Website.

Links to third-party sites:
This Website may contain hyperlinks to websites operated by parties other than Alhilal engineering consultants. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, Trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

General:
This Website is operated only by Alhilal engineering consultants, an unlimited professional company incorporated in the Emirate of Dubai, United Arab Emirates and this Agreement is governed by the laws of the Emirate of Dubai, United Arab Emirates.

Changes to this Agreement:
The Website Policies and Terms & Conditions would be changed or updated occasionally to meet the requirements and standards. Such modifications will become effective on the day they are posted, and encourage you to frequently review the Privacy Policy for any modifications.

Delivery policy:
All goods and services purchased on this website and their transaction receipts will be delivered in the form of a printable electronic voucher, after the successful completion of your purchase. If you choose not to download your voucher from the page on this website which confirms the successful completion of your purchase, you must check that you have received the voucher for your purchase by e-mail and notify us without delay if you have not received it within one hour after your successful completion of the purchase. We shall not be liable if you do not receive your Voucher because the e-mail address you provided at the time of purchase was unable to receive the e-mail containing your voucher after your successful completion of the purchase or for up to twenty four hours thereafter for any reason whatsoever.

Refund / Change /Cancellation Policy:
All requests for change or cancellation of any services purchased on this website must be delivered in writing to the service help address provided at the end of these terms or by email to info@alhilalengineering.net, and must be received during our working hours and upon receiving special case approval from our finance department. Kindly note that strict refund policy applies to the services provided by us where refunds are not permitted unless agreed upon by the board of directors and the finance department of our company. Our offices are open ("working days") from 0800 to 1800 United Arab Emirates local time on each day from Sunday to Thursday, except on public holidays and holidays declared for private sector establishments in the United Arab Emirates.

You agree to abide by the terms and conditions imposed at the time of your purchase, which will determine the change and cancellation policy applicable to your purchase, including, but not limited to penalties which may apply. Additionally, you agree that Change or cancellation policy relevant to your request is only applicable before completion of transaction, unless otherwise confirmed by the company and accounts management.

Service help:
For quick answers to your questions, contact us at:
P.O.Box: 112778, Dubai U.A.E
Tel: +971 4 320 0025
Fax: +971 4 32 00325
Address: the H Hotel - Office Tower, Suite 1804, Sheikh Zayed Road, Dubai U.A.E.

Al Hilal Engineering Consultants
All Rights Reserved.